Privacy Policy | Learn with Lucy

Effective Date: 6/1/24

1. Introduction

Welcome to Learn with Lucy: Speech, Language & Literacy Therapy, LLC ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.learn-with-lucy.com (the "Site") and when you use our speech, language, and literacy therapy services.

2. Information We Collect

We collect information from you in several ways:

Personal Information: When you voluntarily provide it to us, such as when you register on our site, schedule an appointment, fill out a form, or use certain other site features. This may include your name, email address, mailing address, phone number, payment information, and other details.
Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This may include your browser name, the type of computer you use, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey, or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Use of "Simple Practice" Electronic Health Record Software

To ensure the highest level of security for your personal and medical information, we use an Electronic Medical Records (EMR) system called "Simple Practice." Simple Practice is a secure, HIPAA-compliant platform that helps us manage your health records, appointments, contact information (including phone numbers) and billing information. By using this platform, we ensure that your sensitive information is stored and processed with the utmost care and in compliance with all applicable privacy laws and regulations.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Your Consent

By using our site, you consent to our privacy policy.

9. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 6/1/24.

10. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

www.learn-with-lucy.com
Learn with Lucy: Speech, Language & Literacy Therapy, LLC
20 Portsmouth Ave, Suite #1, #265
Stratham, NH 03885
Email: info@learn-with-lucy@gmail.com
Phone: 603-514-3250